---
title: "Troubleshooting: RGIP in Gong"
slug: "troubleshooting-madkudu-in-gong"
updated: 2026-08-19T10:15:46Z
published: 2026-08-19T10:15:46Z
canonical: "help.madkudu.com/troubleshooting-madkudu-in-gong"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.madkudu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting: RGIP in Gong

Having trouble connecting or loading HG Insights in Gong Engage?

#### **If you're seeing "This page has been blocked by an extension"**

When you are in Gong Engage, and see under the HG Insights tab "this page has been blocked by an extension" ![](https://cdn.document360.io/a55e7ea5-b8ac-4456-874d-10cc92097370/Images/Documentation/image(613).png?sv=2026-02-06&spr=https&st=2026-10-12T20%3A50%3A48Z&se=2026-10-12T21%3A50%3A48Z&sr=c&sp=r&sig=UfC9F2zaAztb%2BZ6soTPAGigTE3ygoyYaZrF8e7OMgM8%3D)

👉 Please try disabling any ad blocker installed in your browser. Example on Chrome:

![](https://cdn.document360.io/a55e7ea5-b8ac-4456-874d-10cc92097370/Images/Documentation/image(614).png?sv=2026-02-06&spr=https&st=2026-10-12T20%3A50%3A48Z&se=2026-10-12T21%3A50%3A48Z&sr=c&sp=r&sig=UfC9F2zaAztb%2BZ6soTPAGigTE3ygoyYaZrF8e7OMgM8%3D)