---
title: "Troubleshooting: How do I get Status & Incident updates?"
slug: "troubleshooting-how-do-i-get-status-incident-updates"
updated: 2024-11-11T21:38:35Z
published: 2024-11-11T21:38:35Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.madkudu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting: How do I get Status & Incident updates?

The [MadKudu Status page](https://status.madkudu.com/) displays real-time information about public, system-wide service status, and incidents on MadKudu systems.

## How to access MadKudu Status page

[https://status.madkudu.com/](https://status.madkudu.com/)

## How to read the status page

- [**api.madkudu.com**](https://api.madkudu.com/): MadKudu Realtime API
- [**app.madkudu.com**](https://app.madkudu.com/)**:**MadKudu App
- [**cdn.madkudu.com**](https://www.madkudu.com/): MadKudu Javascript (used for Fastlane)
- data.madkudu.com: API fetching Segment data

# **How can I be alerted when there is an incident?**

You can be alerted by **email** or **slack** notification

1. Go to [https://status.madkudu.com/](https://status.madkudu.com/)
2. Click **Subscribe to Updates**
3. Select an option between **email** or **slack** ![](https://cdn.document360.io/a55e7ea5-b8ac-4456-874d-10cc92097370/Images/Documentation/image(357).png)

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