---
title: "Job change signals"
slug: "job-change-signals"
updated: 2026-01-23T20:02:33Z
published: 2026-01-23T20:02:33Z
canonical: "help.madkudu.com/job-change-signals"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.madkudu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Job change signals

> [!NOTE]
> Who this article is for:
> 
> **Admins** managing integrations and tools for sales teams.

> **Availability**
> 
> Job change signals are a premium signals add-on.

### **Pre-requisites**

- Job change signals are a **premium add-on** and must be enabled as part of your Sales Copilot subscription.
- Salesforce must be connected, and Copilot must be set up.

### **Step 1: Define Your Contact Watchlist**

To provide relevant signals to your sales team, define a watchlist of contacts to follow. Focus on individuals who were:

- Former customers, champions, or buyers who have previously used your product or engaged with your team.
- Contacts in open opportunities to monitor their involvement in buying committees.

Filter large account populations by criteria such as:

- Role (e.g., champion, influencer, buyer).
- Title or seniority.
- Functional role (e.g., admin, user).

Combine contact data from sources like Salesforce, Snowflake, or Mixpanel into a CSV file. Ensure the file contains the email addresses of individuals to track, even if those emails are no longer valid.

**Pro Tip:** Use the Salesforce Connector for Google Sheets to consolidate multiple reports into a single CSV.

[https://support.google.com/docs/answer/9073952?hl=en&co=GENIE.Platform%3DDesktop](https://support.google.com/docs/answer/9073952?hl=en&co=GENIE.Platform%3DDesktop)

### **Step 2: Configure Your Contact Watchlist**

You will need to provide a CSV file including the list of contacts you want to track job changes for. There are several required columns that your CSV needs to have.

There are two options for these columns:![](https://cdn.document360.io/a55e7ea5-b8ac-4456-874d-10cc92097370/Images/Documentation/image(793).png)

For best results, you can also provide us with the contact’s position and location.

> [!NOTE]
> Columns names are NOT case sensitive!
> 
> Variations like FirstName, firstname, and first_name are all accepted.

### **Step 3: Upload the Watchlist to RGIP**

**Manually:**

1. Log into admin.hginsights.com.

![HG Insights dashboard showing various strategic planning and prospecting options available.](https://cdn.document360.io/a55e7ea5-b8ac-4456-874d-10cc92097370/Images/Documentation/Screenshot 2026-01-23 at 2.57.54 PM.png)

1. Go to **Integrations > Job Changes**.

![HG Insights integrations page showing options for Job Changes and API connections.](https://cdn.document360.io/a55e7ea5-b8ac-4456-874d-10cc92097370/Images/Documentation/Screenshot 2026-01-23 at 2.59.04 PM.png)

1. Upload your CSV file.
2. Click **Update**.

**Automatically:** Use the [Job Changes Watchlist API](https://developers.madkudu.com/#job-changes-api) to automate the upload and refresh process.

Once activated, HG Insights will identify the LinkedIn profiles of these contacts, retrieve their employment history, and monitor future changes.

> [!WARNING]
> Note: It takes around 24h to see results populating after this initial activation.

![](https://cdn.document360.io/a55e7ea5-b8ac-4456-874d-10cc92097370/Images/Documentation/Screenshot 2024-12-16 at 12.30.20 PM.png)

### **Step 4: Add Job Change Playbooks to Your Teams’ Copilot Accounts**

To enable your sales team to act on job change signals:

1. Log into **Copilot** (installed in Salesforce or via the Chrome extension).
2. In the left navigation bar, click **+ New playbook**, then select **Playbook library**.
3. Choose the job change playbooks.
4. Assign a Gong/Outreach/Salesloft sequence to each playbook.
5. Adjust sharing settings to either the entire org or specific teams.
6. Click **Save playbooks**.

Your sales team is now ready to leverage job change signals in their workflows!

> [!WARNING]
> Note: Job changes data is refreshed on a monthly basis
> 
> As such, playbook matches will pop-up in bulk once every month, rather than continuously.

![](https://cdn.document360.io/a55e7ea5-b8ac-4456-874d-10cc92097370/Images/Documentation/image(336).png)

### **Troubleshooting and Support**

If you encounter issues during setup, contact us at product@hginsights.com.

### **Understanding Watchlist updates & Job Change Signals Retention**

Once the initial run has passed, your watchlist is scheduled to be re-processed on the first day of each month. Every time you update or replace your watchlist, here’s what to expect:

- The records that are no longer in the watchlist will stop being tracked (i.e. HG will be blind to the next career move they take), but HG will retain the data it has already processed (meaning you can leverage the job change history already ingested)
- The new records will not be processed automatically until next scheduled run (first day of the month)

This functionality allows your sales team to benefit from historical data, providing insights into job changes that may still be relevant, even if the contacts are no longer actively monitored.

### **Best Practices for Managing Your Watchlist**

To maximize the effectiveness of your job change signals, consider the following best practices:

- Regularly review and update your watchlist to ensure it reflects your current priorities and targets.
- Utilize the historical job change signals to re-engage with champions who may have moved to new opportunities.